TECHNICAL SUPPORT

CUSTOMER SERVICE

Our organization is always keen on providing the sales after support. We are equipped with efficient and qualified support engineers provide all the services related to the installed system on your door steps at any point of time. We also undersign maintenance contract based on the customer requirements. The standard contract policies are as follows.

COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT

The service includes the periodic Preventive Maintenance which ensures the safe functioning of all the system installed. Also it covers the replacement of Spare parts against manufacturing defects for the agreed contract period expects for the consumables.

NON-COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT

The service includes the periodic Preventive Maintenance which ensures the safe functioning of all the system installed. However the spare parts and consumables are charged at prevailing prices.

We also provide the service for the existing installations for emergency calls on chargeable basis.


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